DISTANCE SALES CONTRACT
1. PARTIES
This Agreement has been
signed between the following parties under the terms and conditions specified
below.
A. ‘BUYER’; (hereinafter
referred to as “BUYER” in the agreement)
NAME-SURNAME:
ADDRESS:
A. ‘SELLER’; (hereinafter
referred to as “SELLER” in the agreement)
NAME-SURNAME: Özgür Onur
ADDRESS: Halaskargazi
Mahallesi Rumeli Caddesi Bereket Apartmanı Kat: 2 No: 55 Şişli / İstanbul
By accepting this
agreement, the BUYER accepts in advance that if the order in question is
approved, it will be obliged to pay the order price and additional fees
specified, such as shipping fee, tax, if any, and that it has been informed in
this regard.
2. DEFINITIONS
In the implementation and
interpretation of this agreement, the terms written below shall refer to the
written explanations opposite them.
MINISTER: Minister of
Customs and Trade,
MINISTRY: Ministry of
Customs and Trade,
LAW: Law No. 6502 on the
Protection of Consumers,
REGULATION: Regulation on
Distance Contracts (Official Gazette: 27.11.2014/29188)
SERVICE: Subject of any
consumer transaction other than the provision of goods made or promised to be
made in return for a fee or benefit,
SELLER: A company that
offers goods to consumers within the scope of its commercial or professional
activities or acts on behalf or on behalf of the one offering goods,
BUYER: A natural or legal
person who acquires, uses or benefits from a good or service for commercial or
non-professional purposes,
SITE: The website of the
SELLER,
ORDERER: A natural or
legal person who requests a good or service through the website of the SELLER,
PARTIES: SELLER and
BUYER,
CONTRACT: This contract
concluded between the SELLER and BUYER,
GOODS: It refers to the
movable goods subject to shopping and software, sound, images and similar
intangible goods prepared for use in electronic environment.
3. SUBJECT
This Agreement regulates
the rights and obligations of the parties in accordance with the provisions of
the Law No. 6502 on the Protection of Consumers and the Regulation on Distance
Contracts regarding the sale and delivery of the product, the characteristics
and sales price of which are specified below, which the BUYER ordered
electronically through the SELLER's website.
The prices listed and
announced on the site are the sales prices. The announced prices and promises
are valid until they are updated and changed. The prices announced periodically
are valid until the end of the specified period.
4. SELLER INFORMATION
Company Name: Özgür Onur
Address: Halaskargazi
Mahallesi Rumeli Caddesi Bereket Apartmanı Kat:2 No:55 Şişli/İstanbul
E-mail:
[email protected]
Tel: 05393510300
5. BUYER INFORMATION
Person to be Delivered:
Delivery Address:
Phone:
E-mail/User Name:
6. ORDERING PERSON
INFORMATION
Name/Surname/Title:
Address:
Phone:
E-mail/User Name:
7. PRODUCT/PRODUCTS
INFORMATION SUBJECT TO CONTRACT
1. Basic features (type,
quantity, brand/model, color, number) of the Goods/Products/Service are
published on the SELLER's website. If a campaign is organized by the seller,
you can examine the basic features of the relevant product during the campaign
period. It is valid until the campaign date.
7.2. The prices listed
and announced on the site are the sales price. The announced prices and
promises are valid until they are updated and changed. The prices announced for
a certain period are valid until the end of the specified period.
7.3. The sales price of
the goods or services subject to the contract, including all taxes, is shown
below.
|
Piece |
Unit Price |
Subtotal (VAT Included) |
|
Shipping Amount: |
1 |
€80 |
€20 |
|
Total: |
€100 |
Payment Method and Plan:
Delivery Address:
Delivery Person:
Invoice Address:
Order Date:
Delivery Date:
Delivery Method:
7.4. The shipping fee,
which is the product shipping cost, will be paid by the BUYER.
8. INVOICE INFORMATION
Name/Surname/Title:
Address:
Telephone:
Email/username:
Invoice Delivery: The
invoice will be delivered to the invoice address together with the order during
the order delivery.
9. GENERAL PROVISIONS
9.1. BUYER accepts,
declares and undertakes that he/she has read the basic characteristics, sales
price and payment method of the product subject to the contract on the SELLER's
website, is informed and has given the necessary confirmation electronically.
BUYER; accepts, declares and undertakes that he/she has correctly and
completely obtained the address that should be given to BUYER by SELLER before
the establishment of the distance sales contract, basic characteristics of the
ordered products, prices of the products including taxes, payment and delivery
information before confirming the Preliminary Information electronically.
9.2. Each product subject
to the contract will be delivered to BUYER or the person and/or organization at
the address indicated by BUYER within the period specified in the preliminary
information section on the website, depending on the distance of BUYER's place
of residence, provided that it does not exceed the legal period of 30 days. If
the product cannot be delivered to BUYER within this period, BUYER reserves the
right to terminate the contract.
9.3. SELLER accepts,
declares and undertakes to deliver the product subject to the contract in full,
in accordance with the qualities specified in the order and with the warranty
documents, user manuals, information and documents required for the job, to
perform the job in accordance with the standards and in accordance with the
principles of honesty and integrity, free from all kinds of defects and in
accordance with the requirements of the legal legislation, to maintain and
increase the service quality, to show the necessary attention and care during
the performance of the job, to act with caution and foresight.
9.4. SELLER may supply a
different product of equal quality and price by informing the BUYER and
obtaining his/her explicit approval before the expiration of the performance
obligation arising from the contract.
9.5. SELLER accepts,
declares and undertakes that if it cannot fulfill its obligations subject to
the contract in case the fulfillment of the product or service subject to the
order becomes impossible, it will notify the consumer in writing within 3 days
from the date it learns of this situation and will refund the total price to
the BUYER within 14 days.
9.6. The BUYER accepts,
declares and undertakes that it will confirm this Agreement electronically for
the delivery of the contractual product, and that if the contractual product
price is not paid and/or is canceled in bank records for any reason, the SELLER's
obligation to deliver the contractual product will end.
9.7. The BUYER accepts,
declares and undertakes that if the contractual product price is not paid to
the SELLER by the relevant bank or financial institution due to the
unauthorized use of the BUYER's credit card by unauthorized persons after the
delivery of the contractual product to the BUYER or the person and/or
organization at the address indicated by the BUYER, the BUYER will return the
contractual product to the SELLER within 3 days, the shipping costs of which
will be borne by the SELLER.
9.8. The SELLER accepts,
declares and undertakes that it will notify the BUYER of the situation if it
cannot deliver the contractual product within the specified period due to force
majeure events such as situations that develop beyond the will of the parties,
are unforeseen and prevent and/or delay the parties from fulfilling their
obligations. The BUYER also has the right to request from the SELLER that the
order be canceled, the contractual product be replaced with a similar one, if
any, and/or the delivery period be postponed until the impeding situation is
eliminated. In the event that the order is canceled by the BUYER, in payments
made by cash by the BUYER, the product amount shall be paid to the BUYER in
cash and in a lump sum within 14 days. In payments made by the BUYER by credit
card, the product amount shall be returned to the relevant bank within 14 days
after the order is cancelled by the BUYER. The BUYER accepts, declares and
undertakes that the average process for the amount returned to the credit card
by the SELLER to be reflected in the BUYER's account by the bank may take 2 to
3 weeks, and since the reflection of this amount in the BUYER's accounts after
its return to the bank is entirely related to the bank transaction process, the
BUYER cannot hold the SELLER responsible for possible delays. 9.9. SELLER has
the right to reach BUYER via letter, e-mail, SMS, telephone conversation and
other means for communication, marketing, notification and other purposes
through the address, e-mail address, landline and mobile telephone lines and
other communication information specified by BUYER in the site registration
form or updated by BUYER later. BUYER accepts and declares that SELLER may
engage in the above-mentioned communication activities towards him/her by
accepting this contract.
9.9. SELLER has the right
to reach BUYER for communication, marketing, notification and other purposes
via letter, e-mail, SMS, phone call and other means through the address, e-mail
address, fixed and mobile phone lines and other communication information
specified by BUYER in the site registration form or updated by BUYER later.
BUYER accepts and declares that SELLER may engage in the communication
activities specified above.
9.10. BUYER will inspect
the goods/services subject to the contract before receiving them; will not
receive damaged and defective goods/services such as crushed, broken, torn
packaging etc. from the cargo company. The goods/services received will be deemed
to be undamaged and intact. The obligation to carefully protect the
goods/services after delivery belongs to BUYER. If the right of withdrawal is
to be used, the goods/services should not be used. The invoice should be
returned.
9.11. If the BUYER and
the credit card holder used during the order are not the same person or if a
security breach is detected regarding the credit card used in the order before
the product is delivered to the BUYER, the SELLER may request the BUYER to provide
the identity and contact information of the credit card holder, the previous
month's statement of the credit card used in the order or a letter from the
card holder's bank stating that the credit card belongs to him/her. The order
will be frozen until the BUYER provides the requested information/documents,
and if the said requests are not met within 24 hours, the SELLER has the right
to cancel the order.
9.12. The BUYER declares
and undertakes that the personal and other information provided while becoming
a member of the SELLER's website is true and that the SELLER will compensate
all damages that the SELLER may suffer due to the untruthfulness of this information
immediately, in cash and in one go upon the first notification of the SELLER.
9.13. BUYER accepts and
undertakes to comply with the provisions of the legal legislation and not to
violate them while using the SELLER's website. Otherwise, all legal and
criminal liabilities that may arise will be completely and exclusively binding
on BUYER.
9.14. BUYER may not use
the SELLER's website in any way that disrupts public order, is against general
morality, disturbs and harasses others, for an illegal purpose, or in a way
that violates the material and moral rights of others. In addition, members may
not engage in activities that prevent or make it difficult for others to use
the services (spam, virus, trojan horse, etc.).
9.15. Links may be
provided to other websites and/or other content that are not under the control
of SELLER and/or owned and/or operated by other third parties through the
SELLER's website. These links are placed to facilitate navigation for BUYER and
do not support any website or the person operating that site and do not
constitute any guarantee regarding the information contained in the linked
website.
9.16. The member who
violates one or more of the articles listed in this contract shall be
personally liable for this violation in legal and criminal terms and shall hold
the SELLER harmless from the legal and criminal consequences of these
violations. In addition; in the event that the incident is brought to the legal
field due to this violation, the SELLER reserves the right to claim
compensation from the member due to non-compliance with the membership
contract.
10. RIGHT OF WITHDRAWAL
10.1. If the distance
contract is related to the sale of goods, the BUYER may use the right of
withdrawal from the contract by rejecting the goods within 14 (fourteen) days
from the date of delivery of the product to him/her or to the
person/institution at the address he/she indicated, without assuming any legal
or criminal liability and without giving any reason, provided that he/she
notifies the SELLER. In distance contracts related to the provision of
services, this period starts from the date the contract is signed. The right of
withdrawal cannot be used in service contracts where the performance of the
service has started with the approval of the consumer before the end of the
right of withdrawal period. The expenses arising from the exercise of the right
of withdrawal belong to the SELLER. By accepting this contract, the BUYER
accepts in advance that he/she has been informed about the right of withdrawal.
10.2. In order to
exercise the right of withdrawal, it is required to notify the SELLER in
writing by registered mail, fax or e-mail within 14 (fourteen) days and the
product must not have been used within the framework of the "Products for
which the Right of Withdrawal Cannot Be Used" provisions set forth in this
contract. In case of exercise of this right,
a) The invoice of the
product delivered to the 3rd party or the BUYER, (If the invoice of the product
to be returned is corporate, it must be sent together with the return invoice
issued by the institution when returning it. Returns of orders whose invoices
are issued in the name of institutions cannot be completed unless a RETURN
INVOICE is issued.)
b) Return form,
c) The products to be
returned must be delivered complete and undamaged, together with their boxes,
packaging and standard accessories, if any.
d) The SELLER is obliged
to return the total price and the documents that put the BUYER under debt to
the BUYER within 10 days at the latest from the receipt of the notice of
withdrawal and to receive the return of the goods within 20 days.
e) If the value of the
goods decreases due to a reason caused by the BUYER's fault or if return
becomes impossible, the BUYER is obliged to compensate the SELLER for the
damages in proportion to the fault. However, the BUYER is not responsible for
any changes or deteriorations that occur due to the improper use of the goods
or product during the right of withdrawal period.
f) If the campaign limit
amount set by the SELLER falls below the amount due to the use of the right of
withdrawal, the discount amount used within the scope of the campaign will be
canceled.
11. PRODUCTS FOR WHICH
THE RIGHT OF WITHDRAWAL CANNOT BE USED
Underwear, swimsuits and
bikini bottoms, make-up materials, cosmetics and personal care products
(shampoos, combs, essences/musks/fragrances, care oils and sets, etc. products
prepared at the request of the BUYER or clearly in line with personal needs and
not suitable for return), single-use products, goods that are in danger of
rapid deterioration or whose expiration date is likely to pass, products that
are not suitable for return in terms of health and hygiene if the packaging is
opened by the BUYER after delivery to the BUYER, products that are mixed with
other products after delivery and cannot be separated by their nature, goods
related to periodical publications such as newspapers and magazines, other than
those provided within the scope of the subscription agreement, services
performed instantly in electronic environment or intangible goods delivered to
the consumer instantly, audio or video recordings, books, digital content,
software programs, data recording and data storage devices, computer consumables,
cannot be returned if the packaging is opened by the BUYER, as required by the
Regulation. In addition, it is not possible to use the right of withdrawal for
services that have started to be performed with the consumer's approval before
the expiration of the right of withdrawal period, as required by the
regulation. In order for cosmetics and personal care products, underwear
products, swimsuits, bikinis, books, copyable software and programs, DVDs,
VCDs, CDs and cassettes, and stationery consumables (toner, cartridge, ribbon,
etc.) to be returned, their packaging must be unopened, untested, undamaged and
unused.
12. DEFAULT AND LEGAL
CONSEQUENCES
BUYER accepts, declares
and undertakes that if he/she defaults while making payment transactions by
credit card, he/she will pay interest within the framework of the credit card
agreement between the cardholder bank and the bank and will be liable to the
bank. In this case, the relevant bank may resort to legal means; may demand the
expenses and attorney fees from BUYER and in any case, if BUYER defaults due to
his/her debt, BUYER accepts, declares and undertakes that he/she will pay the
damages and losses incurred by SELLER due to delayed performance of the debt.
13. AUTHORIZED COURT
Complaints and objections
in disputes arising from this contract shall be made to the consumer problems
arbitration committee or consumer court in the place where the consumer is
located or where the consumer transaction is made within the monetary limits
specified in the law below. Information regarding the monetary limit is as
follows:
As of 28/05/2014:
a) In accordance with
Article 68 of the Law No. 6502 on Consumer Protection, applications are made to
district consumer arbitration committees for disputes with a value below
2,000.00 (two thousand) TL,
b) In cases with a value
below 3,000.00 (three thousand) TL, applications are made to provincial
consumer arbitration committees,
c) In provinces with
metropolitan status, applications are made to provincial consumer arbitration
committees for disputes with a value between 2,000.00 (two thousand) TL and
3,000.00 (three thousand) TL.
This Agreement is made
for commercial purposes.
14. ENFORCEMENT
BUYER is deemed to have
accepted all the terms of this Agreement when he/she makes the payment for the
order he/she placed on the Site. SELLER is obliged to make the necessary
software arrangements to receive confirmation that this contract has been read
and accepted by the BUYER on the site before the order is placed.
SELLER:
BUYER:
DATE:
CONSUMER RIGHTS –
WITHDRAWAL – CANCELLATION – RETURN CONDITIONS
GENERAL:
1. If you place an order
electronically through the website you are using, you are deemed to have
accepted the preliminary information form and the distance sales contract
presented to you.
2. BUYERS are subject to
the provisions of the Consumer Protection Law No. 6502 and the Distance
Contracts Regulation (Official Gazette: 27.11.2014/29188) and other laws in
force regarding the sale and delivery of the product they purchase.
3. The cargo fees, which
are the product shipping costs, will be paid by BUYERS.
4. Each purchased product
is delivered to the person and/or organization at the address indicated by the
BUYER, provided that it does not exceed the legal period of 30 days. If the
product is not delivered within this period, BUYERS may terminate the contract.
5. The purchased product
must be delivered complete and in accordance with the qualifications specified
in the order and with documents such as the warranty certificate and user
manual, if any.
6. If the sale of the
purchased product becomes impossible, the SELLER must notify the BUYER of this
situation in writing within 3 days after learning about this situation. The
total price must be returned to the BUYER within 14 days.
IF THE PRICE OF THE
PURCHASED PRODUCT IS NOT PAID:
1. If the BUYER does not
pay the price of the purchased product or cancels it in the bank records, the
SELLER's obligation to deliver the product ends.
PURCHASES MADE WITH
UNAUTHORIZED USE OF THE CREDIT CARD:
1. If, after the product
is delivered, it is determined that the credit card used by the BUYER for
payment was used unfairly by unauthorized persons and the price of the sold
product is not paid to the SELLER by the relevant bank or financial institution,
the BUYER must return the contracted product to the SELLER within 3 days, the
shipping costs of which will be borne by the SELLER.
IF THE PRODUCT CANNOT BE
DELIVERED ON TIME DUE TO UNFORSE REASONS:
1. If force majeure
reasons that the SELLER cannot foresee occur and the product cannot be
delivered on time, the situation will be notified to the BUYER. The BUYER may
request the cancellation of the order, replacement of the product with a
similar one or postponement of delivery until the obstacle is eliminated. If
the BUYER cancels the order; if the payment was made in cash, this fee will be
paid to the BUYER in cash within 14 days from the cancellation. If the BUYER
made the payment by credit card and cancels, the product fee will be returned
to the bank within 14 days from the cancellation, but it is possible for the
bank to transfer the amount to the BUYER's account within 2-3 weeks.
THE BUYER'S OBLIGATION TO
CHECK THE PRODUCT:
1. The BUYER will inspect
the goods/services subject to the contract before receiving them; will not
accept damaged and defective goods/services such as crushed, broken, torn
packaging, etc. from the cargo company. The goods/services received will be deemed
to be undamaged and intact. The BUYER must protect the goods/services carefully
after delivery. If the right of withdrawal is to be used, the goods/services
must not be used. The invoice must be returned together with the product.
RIGHT OF WITHDRAWAL:
1. BUYER; may exercise
the right to reject the goods and withdraw from the contract without assuming
any legal or criminal liability and without giving any reason, provided that
he/she notifies the SELLER via the contact information below, within 14 (fourteen)
days from the date of delivery of the purchased product to him/her or to the
person/institution at the address he/she indicated.
1. CONTACT INFORMATION TO
BE NOTIFIED OF THE SELLER'S RIGHT OF WITHDRAWAL:
COMPANY NAME/TITLE: Özgür
Onur
ADDRESS: Halaskargazi
Mahallesi Rumeli Caddesi Bereket Apartmanı Kat:2 No:55 Şişli/İstanbul
EMAIL:
[email protected]
TEL: 05393510300
PERIOD OF THE RIGHT OF
WITHDRAWAL:
1. If the product
purchased by the BUYER is a service, this 14-day period begins as of the date
the contract is signed. The right of withdrawal cannot be used in service
contracts where the service is started with the consumer's approval before the
expiration of the right of withdrawal period.
2. Expenses arising from
the use of the right of withdrawal belong to the SELLER.
3. In order to use the
right of withdrawal, it is required that a written notification is given to the
SELLER by registered mail, fax or e-mail within 14 (fourteen) days and that the
product has not been used within the framework of the "Products for which
the Right of Withdrawal Cannot Be Used" provisions set forth in this
contract.
USE OF THE RIGHT OF
WITHDRAWAL:
1. The invoice of the
product delivered to the 3rd party or the BUYER, (If the invoice of the product
to be returned is corporate, it must be sent together with the return invoice
issued by the institution when returning it. Returns of orders whose invoices
are issued in the name of institutions cannot be completed unless a RETURN
INVOICE is issued.)
2. Return form, The
products to be returned must be delivered complete and undamaged together with
their box, packaging and standard accessories, if any.
RETURN CONDITIONS:
1. The SELLER is obliged
to return the total price and the documents that put the BUYER under debt to
the BUYER within 10 days from the date of receipt of the notice of withdrawal
and to receive the return of the goods within 20 days.
2. If the value of the
goods decreases due to a reason caused by the BUYER's fault or if return
becomes impossible, the BUYER is obliged to compensate the SELLER for the
damages in proportion to the fault. However, the BUYER is not responsible for
any changes or deteriorations that occur due to the proper use of the goods or
product during the period of right of withdrawal.
3. If the campaign limit
amount set by the SELLER is dropped due to the use of the right of withdrawal,
the discount amount used within the scope of the campaign is canceled.
PRODUCTS FOR WHICH THE
RIGHT OF WITHDRAWAL CANNOT BE USED:
1. According to the
Regulation, it is not possible to return underwear, swimsuits and bikini
bottoms, make-up materials, cosmetics and personal care products (shampoos,
combs, essences/musks/fragrances, care oils and sets, etc.), single-use
products, goods that are in danger of rapid deterioration or whose expiration
date is likely to pass, products that are not suitable for return in terms of
health and hygiene if the packaging is opened by the BUYER after being
delivered to the BUYER, products that are mixed with other products after being
delivered and cannot be separated by their nature, goods related to periodical
publications such as newspapers and magazines, except for those provided under
the subscription contract, services performed instantly in electronic
environment or intangible goods delivered to the consumer instantly, sound or
image recordings, books, digital content, software programs, data recording and
data storage devices, computer consumables, if the packaging is opened by the
BUYER. In addition, it is not possible to use the right of withdrawal for
services that have started to be performed with the consumer's approval before
the expiration of the right of withdrawal period, as required by the
regulation.
2. In order for cosmetics
and personal care products, underwear products, swimsuits, bikinis, books,
copyable software and programs, DVDs, VCDs, CDs and cassettes and stationery
consumables (toner, cartridge, ribbon, etc.) to be returned, their packaging
must be unopened, untested, undamaged and unused.
DEFAULT STATUS AND LEGAL
CONSEQUENCES
1. The BUYER accepts,
declares and undertakes that if he/she defaults when making payment
transactions by credit card, he/she will pay interest within the framework of
the credit card agreement between the cardholder bank and the bank and will be
liable to the bank. In this case, the relevant bank may take legal action; may
demand the expenses and attorney fees from the BUYER and in any case, in the
event that the BUYER defaults due to its debt, the BUYER accepts to pay the
SELLER's losses and damages due to the delayed performance of the debt.
PAYMENT AND DELIVERY
1. You can make your
payments to any of our Kuveyt Türk Katılım Bankası A.Ş. accounts (in TL or
EURO) by making a Bank Transfer or EFT (Electronic Fund Transfer).
IBAN (TL):
TR290020500009971065100002
IBAN (EURO):
TR720020500009971065100101
2. You can benefit from
online single payment or online installment opportunities with your credit
cards through our website. In your online payments, the amount will be
withdrawn from your credit card at the end of your order.
PRIVACY AND SECURITY
POLICY
All services provided and
products sold in our store belong to our company Özgür Onur Şahıs Şirketi
registered at Halaskargazi Mahallesi Rumeli Caddesi Bereket Apartmanı Kat: 2
No: 55 Şişli / İstanbul and are operated by our company.
Our company may collect
personal data for various purposes. Below, it is stated how and in what way the
collected personal data is collected and how and in what way this data is
protected.
Some personal information
about the members (such as name-surname, company information, telephone,
address or e-mail addresses) is collected by our Store due to the nature of the
business by filling out various forms and surveys on our Membership or Store.
Our company may send
campaign information, information about new products, and promotional offers to
its customers and members during certain periods. Our members can make all
kinds of choices about whether or not to receive such information while becoming
a member, and then change this choice from the account information section
after logging in as a member or make a notification via the link in the
notification message sent to them.
During the approval
process carried out through our store or by e-mail, personal information
transmitted electronically to our store by our members will not be disclosed to
third parties outside the purposes and scope determined by the "User
Agreement" we have made with our Members.
In order to identify
system-related problems and to quickly resolve any problems or disputes that
may arise regarding the service provided, our Company records and uses the IP
addresses of its members. IP addresses can also be used to identify users in a
general manner and to collect comprehensive demographic information.
Our Company may use the
requested information outside the purposes and scope determined by the
Membership Agreement for direct marketing purposes by itself or its
collaborators. Personal information may also be used to contact the user when
necessary. The information requested by our Company or the information provided
by the user or information regarding transactions made through our Store may be
used by our Company and its collaborators in various statistical evaluations,
database creation and market research without disclosing the identity of our
members outside the purposes and scope determined by the "Membership
Agreement".
Our company undertakes to
keep confidential information strictly private and confidential, to consider
this as a confidentiality obligation and to take all necessary measures and
show due diligence to ensure and maintain confidentiality, to prevent all or
any part of the confidential information from entering the public domain or
from unauthorized use or disclosure to a third party.
CREDIT CARD SECURITY
Our company prioritizes
the security of credit card holders who shop from our shopping sites. Your
credit card information is not stored in our system in any way.
There are two things you
need to pay attention to in order to understand that you are on a secure site
when you enter the transaction process. One of these is a key or lock icon
located at the bottom line of your browser. This indicates that you are on a
secure web page and all your information is encrypted and protected. This
information is used only in connection with the sales transaction process and
in line with the instructions you give. Information regarding the credit card
used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer)
protocol, independent of our shopping sites, and transmitted to the relevant
bank for query. If the card's usability is approved, shopping continues. Since
no information regarding the card can be viewed or recorded by us, third
parties are prevented from obtaining this information under any circumstances.
The reliability of the
payment/invoice/delivery address information of orders placed online with a
credit card is checked by our company against Credit Card Fraud. Therefore, for
customers who order from our shopping sites for the first time, the accuracy of
their financial and address/phone information must first be verified in order
for their orders to reach the supply and delivery stage. If necessary, the
credit card holder or the relevant bank is contacted to check this information.
Only you can access and
change all the information you provide while becoming a member. If you protect
your member login information securely, it is not possible for others to access
and change your information. For this purpose, 128-bit SSL security is used
during membership transactions. This system is an international encryption
standard that cannot be broken.
Internet shopping sites
that have an information line or customer service and where full address and
phone information are specified are more preferred today. In this way, you can
get detailed information about all the issues that come to your mind and get
more accurate information about the reliability of the company providing online
shopping services.
Note: We recommend that
you pay attention to the full address and phone number of the company on
internet shopping sites. If you are going to shop, write down all the
phone/address information of the store you bought the product from before
shopping. If you do not trust, confirm by calling before shopping. All
information about our company and the company location are stated in all our
online shopping sites.
MAIL ORDER CREDIT CARD
INFORMATION SECURITY
Your identity and credit
card information that you will send to us via the credit card mail-order method
will be stored by our company according to the principle of confidentiality.
This information is kept for 60 days against possible objections to the withdrawal
of money from the credit card that may occur with the bank and then destroyed.
If any amount other than the approved mail-order form fee that you will send us
for the price of the products you ordered is withdrawn from your card, it does
not pose a risk since you can naturally object to the bank and prevent the
payment of this amount.
THIRD PARTY WEBSITES AND
APPLICATIONS
Our store may provide
links to other sites within the website. Our company does not bear any
responsibility for the privacy practices and content of the sites accessed
through these links. Advertisements published on our company's site are
distributed to our users through our advertising business partners. The Privacy
Policy Principles in this agreement are only related to the use of our Store
and do not cover third party websites.
EXCEPTIONAL CASES
In the limited cases
specified below, our Company may disclose information about users to third
parties outside the provisions of this "Privacy Policy". These
situations are limited in number;
1. To comply with the
obligations imposed by the legal rules issued by the authorized legal authority
such as Law, Legislative Decree, Regulation, etc. and in force;
2. To fulfill the
requirements of the "Membership Agreement" and other agreements that
our Store has concluded with the users and to put them into practice;
3. Requesting information
about users for the purpose of conducting a research or investigation conducted
in accordance with the procedure by the authorized administrative and judicial
authority;
4. In cases where it is
necessary to provide information to protect the rights or security of the
users.
E-MAIL SECURITY
Never write your credit
card number or passwords in e-mails you send to our store's Customer Services
regarding any of your orders. The information in the e-mails can be viewed by
third parties. Our company cannot guarantee the security of the information
transferred from your e-mails under any circumstances.
BROWSER COOKIES
Our company can obtain
information about users visiting our store and their use of the website by
using a technical communication file (Cookie). The technical communication
files in question are small text files that a website sends to the user's
browser to be stored in the main memory. The technical communication file
facilitates the use of the Internet by storing the status and preferences about
the site.
The technical
communication file helps to obtain statistical information about how many
people visit the site, for what purpose, how many times a person visits the
site, and how long they stay on the site, and to dynamically generate
advertisements and content from user pages specially designed for users. The
technical communication file is not designed to receive data or any other
personal information from your main memory or e-mail. Most browsers are
initially designed to accept technical communication files, but users can
change the settings to prevent the technical communication file from arriving
or to provide a warning when the technical communication file is sent.
Our company may change
the provisions of this "Privacy Policy" at any time by publishing it
on the site or sending an e-mail to users or publishing it on the site. If the
provisions of the Privacy Policy change, they shall enter into force on the
date of publication.
You may send an e-mail to
[email protected] for any questions and suggestions regarding our privacy
policy. You may reach us through the contact information below belonging to our
company.
Company Title: Özgür Onur
Address: Halaskargazi
Mahallesi Rumeli Caddesi Bereket Apartmanı Kat:2 No:55 Şişli/İstanbul
E-mail:
[email protected]
Tel: 05393510300